Safe Medicaid Enrollment

As Arizona’s vulnerable seniors are disproportionately impacted by COVID-19, Medicaid enrollment is increasingly critical. Yet, more than 100,000 Medicaid eligible seniors are not enrolled. To increase and accelerate Medicaid enrollment, nonprofit ACCESSMed volunteer counselors are providing Safe Enrollment Services℠ which include:

Social Distancing

Social distancing is accomplished through:

• Telephone Enrollments

  Whenever possible, ACCESSMed volunteer brokers provide counseling and enrollment support by phone.

• No-Entry Paper Enrollments

  When it is necessary to complete paper enrollment forms, ACCESSMed volunteers leave a sanitized enrollment package at client’s front door. They help their client complete the paperwork by phone, then retrieve and submit the completed package.

Infection Control

Infection control is accomplished through:

• Hand Washing, Sanitizers, Masks and Gloves

  ACCESSMed volunteers wash their hands at every opportunity and use sanitizer, masks and gloves when preparing and delivering enrollment materials and counseling.

• Self-identifying Contagious Conditions

  Insurance specialists self-identify possibly contagious conditions and cease participating until cleared by their healthcare provider.

• Infection Control Education and Compliance

  Volunteers are trained in enrollment-related infection control best practices and sign a Certificate of Compliance.

Personal Counseling

ACCESSMed’s Safe Enrollment Services℠ are delivered by a team of highly experienced, licensed and certified, healthcare insurance professionals. Five things that our volunteers all share in common include:

1. A passion for helping low-income seniors access affordable, quality healthcare
2. Extensive knowledge of AHCCCS, Arizona’s Medicaid insurance coverage
3. Dual Special Needs insurance certifications
4. Keen interest in working with healthcare providers who serve Arizona seniors
5. Unwavering commitment to sharing expertise, time and compassion

Our volunteers conduct completely noncommercial educational workshops and provide individual counseling and enrollment support.

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