As Arizona’s vulnerable seniors are disproportionately impacted by COVID-19, AHCCCS Medicaid enrollment is increasingly critical. To increase and accelerate Medicaid enrollment, nonprofit ACCESSMed counselors are following Safe Medicaid Enrollment best practices which include:
Social Distancing
Social distancing is accomplished through:
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Telephone Enrollments
Whenever possible, ACCESSMed volunteers provide counseling and enrollment support by phone.
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No-Entry Paper Enrollments
When it is necessary to complete paper enrollment forms, ACCESSMed volunteers leave a sanitized enrollment package at client’s front door. They help their client complete the paperwork by phone, then retrieve and submit the completed package.
Infection Control
Infection control is accomplished through:
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Hand Washing, Sanitizers, Masks and Gloves
ACCESSMed volunteers wash their hands at every opportunity and use sanitizer, masks and gloves when preparing and delivering enrollment materials and counseling.
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Self-identifying Contagious Conditions
Insurance specialists self-identify possibly contagious conditions and cease participating until cleared by their healthcare provider.
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Infection Control Education and Compliance
Volunteers are trained in enrollment-related infection control best practices and sign a Certificate of Compliance.
Personal Counseling
ACCESSMed’s Safe Medicaid Enrollment services are delivered by a team of highly experienced, licensed and certified, healthcare insurance professionals. Five things that our volunteers all share in common include:
- A passion for helping low-income seniors access affordable, quality healthcare
- Extensive knowledge of AHCCCS, Arizona’s Medicaid insurance coverage
- Dual Special Needs insurance certifications
- Keen interest in working with healthcare providers who serve Arizona seniors
- Unwavering commitment to sharing expertise, time and compassion
Our volunteers conduct educational workshops and provide individual counseling and enrollment support.
