As Arizona’s vulnerable seniors are disproportionately impacted by COVID-19, AHCCCS Medicaid enrollment is increasingly critical. To increase and accelerate Medicaid enrollment, nonprofit ACCESSMed counselors are following Safe Medicaid Enrollment best practices which include:

Social Distancing

Social distancing is accomplished through:

  • Telephone Enrollments

    Whenever possible, ACCESSMed volunteers provide counseling and enrollment support by phone.

  • No-Entry Paper Enrollments

    When it is necessary to complete paper enrollment forms, ACCESSMed volunteers leave a sanitized enrollment package at client’s front door. They help their client complete the paperwork by phone, then retrieve and submit the completed package.

Infection Control

Infection control is accomplished through:

  • Hand Washing, Sanitizers, Masks and Gloves

    ACCESSMed volunteers wash their hands at every opportunity and use sanitizer, masks and gloves when preparing and delivering enrollment materials and counseling.

  • Self-identifying Contagious Conditions

    Insurance specialists self-identify possibly contagious conditions and cease participating until cleared by their healthcare provider.

  • Infection Control Education and Compliance

    Volunteers are trained in enrollment-related infection control best practices and sign a Certificate of Compliance.

Personal Counseling

ACCESSMed’s Safe Medicaid Enrollment services are delivered by a team of highly experienced, licensed and certified, healthcare insurance professionals. Five things that our volunteers all share in common include:

  1. A passion for helping low-income seniors access affordable, quality healthcare
  2. Extensive knowledge of AHCCCS, Arizona’s Medicaid insurance coverage
  3. Dual Special Needs insurance certifications
  4. Keen interest in working with healthcare providers who serve Arizona seniors
  5. Unwavering commitment to sharing expertise, time and compassion

Our volunteers conduct educational workshops and provide individual counseling and enrollment support.

Safe AHCCCS Medicaid


Can We Help You?

ACCESSMed is responding to COVID-19 Medicaid enrollment challenges by practicing Safe Medicaid Enrollment best practices. If you are a senior or caregiver who needs help enrolling in AHCCCS Medicaid, click on the GET HELP link at the bottom of this page.

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